Monitoring and Performance Tuning:

• Set up monitoring tools to track system health and performance.
• Identify and address performance bottlenecks for enhanced efficiency.
  • Investigate and identify the root causes of technical issues.
  • Implement solutions to prevent recurring problems.
  • Develop incident response plans for prompt resolution of critical issues.
  • Provide timely and effective communication during incident resolution.

  • Hardware Inventory and Planning:

    • Conduct comprehensive hardware inventories for accurate planning.
    • Develop rollout plans for hardware upgrades or replacements.

  • Patch Testing and Deployment:

    • Test patches in a controlled environment before deployment.
    • Schedule and deploy patches to servers and workstations systematically.
    • Perform regular security audits to identify vulnerabilities.
    • Implement measures to address and mitigate security risks.