Educated, experienced and self-motivated IT Professional with a strong interest and sense of dedication within the IT field. Excellent interpersonal skills as well strong attention to detail, communication skills, and thrives in a high pressure environment.Strong knowledge of many operating systems including Windows XP, Vista, 7, Unix and MAC. Knowledgeable with router configuration, network set up/trouble shooting, application installs/uninstalls, TCP/IP, Cisco VPN, and RSA. Skilled with Microsoft Exchange, Citrix Xen app, Active Directory, SysAid, Avaya, Quickbooks, Microsoft Office, and multiple anti virus software.