Nineteen years as a professional in activities that involve: communication in corporate and institutional communication (internal and external) to retail and consumer companies; Social Media: content production for social networks, digital marketing planning, channel management and monitoring, metrics, optimizations and platforms, online media campaigns, etc .; management of consultants, stakeholders and suppliers of products and services; crisis management, monitoring and review of strategic planning and schedules (agenda, dissemination, reports and actions); development of offline communication projects (magazines, newspapers, folders) and online (websites, hotsites, intranet, social networks, blogs) for companies.