good hands-on experience with analysing, designing and implementing systems with varying complexity, different business process of various industry sectors which includes in depth knowledge of the MS CRM domain, process flows. I have also taken on various roles, as a Lead Senior CRM Consultant, Developer, Team Leader, Solution Architect, System Analyst. I have also gathered and discussed requirements specifications with customers, Stakeholders, one on one client interaction, development and delivery at client sites, prepared business and industry related presentations for clients.