Fluent in English and Spanish. 3 years of experience in sales, customer service, email and phone support for various call center companies. 1 year of translation experience. 2 years working for Western Digital as an email Tech support agent. Admin work and data entry in SalesForce. 2 year working for YourMechanic Email Customer service. Experience with TalkDesk, ZenDesk, FreshDesk, SalesForce and HelpScout. I can describe myself as; proactive, patient and kind. Am eager to learn how to use any new tools that get the job done well.