- Over ten years of experience in teaching general English for teenagers and adults and delivering Vietnamese classes for foreigners in Vietnam (Highlighted clients: Individual expats from Pact Vietnam, Plan Vietnam, John Snow Inc., Voluntary Service Overseas) - Strong skills in application of active teaching and learning by using ICT tools for lesson planning and class activities with focus on improving students’ listening and speaking skills; Ability to create a welcoming, supportive and collaborative learning environment for all students by using group work, role play, software for teaching and learning (Mind Map, Photo Story, Shared Writing) - Good leadership and facilitation skills - Being warm, enthusiastic, accessible, caring, empathetic, and patient