I have 3 years of excellent customer service experience. I am able to work efficiently meeting all deadlines and problem solving without getting stressed. I previously worked as a customer service representative for a hearing aid company. Receiving calls from all ages and walks of life, meaning I was able to give excellent customer service to all. Knowing how to adapt and change the conversation to different customers. My role at this particular company was not just phone based, I was also tasked to assist my supervisor to make sure KPis were met, Sending various emails, dealing with feedback, complaints and general inquiries.