Here's what I can offer:

- Take Inbound and make Outbound Calls.

- Data Scraping

- List Building

- Cold Calling

- Scheduling Appointments

- Travel Management

- Providing Customer Service

- Organizational Skills

• Answer and direct phone calls; organize correspondence and answer emails

• Perform lead generation, appointment setting, and email management for client’s day-to-day activities

• Prepare and organize databases and reports

• Manage social media accounts and replies

• Handle confidential employer and client information

• Schedule meetings and arrange clients' calendars; schedule meeting spaces and conference rooms

• Create purchase orders and track and manage payments

• Present excellent customer-service skills to customers and clients

• Manage filing systems, update records and organize documentation

• Research materials and sources for presentations

• Other various admin tasks / VA tasks

Answering questions about a company's products or services.

Processing orders and transactions.

Resolving issues and troubleshooting technical problems.

Delivering information about a company's offerings.

Providing proactive customer outreach.

Handling customer complaints.

Collecting and analyzing customer feedback.

- Admin Task (Zoho & Podio CRM)

The tools that I am proficient in are (AirCall, Voyager, Avaya, Call Rail, Ring Central, Trello, JustCall, Mojo, Zoiper, and ViCi Dial)