An IT-enabler offering nearly 14 years of total experience in Information Technology Project Management, Service Delivery, ERP Implementation with extensive exposure to system study, planning & budgeting, security implementation and vendor management across SAP and Microsoft Technology Stack Comprehensive experience in implementation for enterprise wide SAP solutions using with alignment of business/information systems; effective in delivering technology-driven / mission driven / product solutions using cutting edge technologies Spearheaded information systems, enterprise network infrastructures & Datacenter, rendered technical support; ensured IT security support diverse experience across Pharma, Healthcare, FMCG & Home Appliances Developed IT Strategy/ Policies and practices to meet the company’s longterm objective; led & managed a team of IT & SAP Consultants for post golive support Delivered various ERP and CRM Systems Implementations & MultiLocational IT Infrastructure set-ups for in-house or under on-Cloud server; accelerated productivity with new process implementations using latest & cutting-edge technologies Excellence in managing ERP and CRM implementation and support projects for SAP, Microsoft Dynamic Navision 2013, 2013R2, 2016, Salesforce (Service) CRM and ERP consulting in requirement analysis, effort estimation, building custom solution and SLA driven resolutions Steered efforts in end-to-end implementation for ERP, CRM & Security System at an organizational level and set-up new e-mail servers, & infrastructure at all locations IT management professional, envisioning usage of new technology and tailoring usage for achieving desired results; directed the IT operations for ERP modules, vendor management and SLA adherence An ambassador of change with expertise in leading successful business process initiatives and implementation of business solutions within preset budgets and deadlines