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Programming & Development technical support / help desk (hardware / software)

Help Desk Technical Support Specialist

$33/hr Starting at $33

As a Help Desk Technical Support Specialist, we deliver prompt and expert technical assistance to clients experiencing software, hardware, and networking issues. Our team excels in troubleshooting, issue resolution, and customer support, ensuring swift problem-solving and high satisfaction levels. We're adept in managing ticketing systems, performing remote diagnostics, and guiding users through detailed step-by-step solutions. With a deep understanding of Windows, macOS, and various help desk software, our support service aims to enhance system functionality and boost user productivity, providing a seamless technological experience across all platforms.

About

$33/hr Ongoing

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As a Help Desk Technical Support Specialist, we deliver prompt and expert technical assistance to clients experiencing software, hardware, and networking issues. Our team excels in troubleshooting, issue resolution, and customer support, ensuring swift problem-solving and high satisfaction levels. We're adept in managing ticketing systems, performing remote diagnostics, and guiding users through detailed step-by-step solutions. With a deep understanding of Windows, macOS, and various help desk software, our support service aims to enhance system functionality and boost user productivity, providing a seamless technological experience across all platforms.

Skills & Expertise

Chat SupportComputer HardwareComputer RepairComputer TechnicianCustomer ServiceDesktop SupportHelp DeskIT Service ManagementManagementNetworkingTechnical SupportTroubleshootingWeb Support

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