My name is Eliza Morales, I have 7 years working as a Customer Care and Quality assurance agent. I have a degree in Industrial Engineering. In the last year, I have been working remotely as customer care representative My work experience includes (But is not limited): *Customer Service assistance (inbound/outbound calls, customer onboarding, customer follow up, customer outreach). *General Research. *Appointment setting. *Data entry. *Content research. I am an easy-going person, responsible, detail-oriented and I learn really quickly.