TOP SECRET CLEARANCE - Seasoned Professional and U.S. Air Force veteran with over 15 years of experience and proven success in Information Technology Support, Customer Service Support, and Leadership roles within military, government, and public sectors, while achieving the organizational mission, and consistently demonstrating the ability to meet high performance expectations. Professional Experience Certifications / Training Information Technology Infrastructure Library (ITIL) Certified Professional Project+ Certified Professional (CompTIA Project+ Certification) Microsoft Certified Solutions Associate (MCSA) Professional Microsoft Certified Information Technology Professional (MCITP) Security+ Certified Professional (CompTIA Security+ Certification)