Over my 20 year information technology career I developed expertise in IT operations, systems administration, website design and maintenance, strategic IT planning, and end-user technical support. As a transformational IT Manager I delivered success in multiple industries, including Software as a Service (SaaS), financial services, education, software, and entertainment. I specialize in simplifying operational processes, systems, and infrastructure. Leadership and management experiences include IT project management, multi-site support, strategic IT planning, cost saving strategies, IT budget planning, employee hiring and management, and managing vendor contract relationships.