I own and operate a digital agency specializing in SEO that brings in real pre-qualified prospects and web design that converts that traffic into paying customers. I've been a computer geek ever since the summer of 1984, when I first started programming games in BASIC on my Atari 130XE, but I've been a professional freelance web designer and Internet entrepreneur since January of 2010 I've recently worked 14 years as IT tech support on various projects for IBM, CGI, National Bank, Caisse Populaire, Future Shop, Best Buy, Home Depot, Office Depot, Sears, The Bay and many more After my first 14 years of working on cruise ships, hotels, bars, and resorts, and then putting in well over 10,000 hours of remote IT support calls, I've mastered the art of customer service and enjoy the satisfaction that comes with solving problems and helping people