? Administers and monitor network users and their corresponding applications into it. ? Makes necessary adjustments into the application systems and to provide required privileges. ? Handling the issues involved with administering and maintaining corporate infrastructure, including network connectivity, Internet access, email, WAN etc. ? Manage emails, anti-spam, virus protection & monitor network usage. ? Setting up computers for new users and ensures delivery of equipment to users in different locations if necessary. ? Fixing and formatting troubled Operating System of a desktop computer. Installing and configuring of Network and Local Printers. ? Responsible for technical repairs and configuration. ? Creates network, email and software user accounts for new users. ? Assists in the administration and maintenance of Internal Systems programs as well as operating systems used. ? Assists in the inventory management of software licenses, software, hardware, and other IT supplies. ? Responsible for making backup of all data and information for all repaired computer system and active ones to prevent data loss and to ensure future recovery. ? Provides best help desk to the end users. Answering phone calls with regard to technical and application related questions and as necessary, if possible, fixing the problem via phone conversation. ? Configuring modems and establishing complete network setup as well as Internet connection throughout the setup. ? Receiving and documenting of all computer peripherals related documents requested by the IT Manager / Assistant Manager from the Purchasing Department. Respond/act on management direction ? Installing, maintaining and supporting computers hardware, software and networks with an objective to ensure smooth operation of communication networks and provide maximum performance and availability for users. ? Installing, supporting and maintaining computers & server hardware and software ensuring the most cost-effective and efficient use of systems. ? Assists in the purchase of software, hardware and other IT supplies. ? Undertake routine preventative measures and implementing, maintaining and monitoring network security. ? Relays relevant IT related information to the company in a timely manner. ? Identifying training needs of subordinates and evaluating the outcomes of the training ? courses in coordination with the concerned employees in the HR & Admin Department. ? Conducting periodic meetings with subordinates for reviewing progress and work flow, discussing their suggestions and taking suitable actions accordingly. ? Responsible to follow the GxP practices, implementation and follow-up of quality system and its procedures. ? The person nominated by department manager is responsible to carry out the responsibilities of the position in case of absence or whenever the need arises.