I am a Level 1 Computer Systems Technician with six years of experience in the customer support and BPO industries. I can handle B2B as well as B2C support.
*Hardware Support (assembling, upgrades, maintenance, etc.)
*Software (Windows, Windows Mobile, Android, Office 365, G-Suite, Zendesk, Salesforce, Intercom, TeamViewer, LogMeIn, HTML, CSS, etc.)
*Peripherals (Printers, Scanners, Headset, Headphones, Speakers, Mouse, Displays, Bluetooth Adapters, USB Adapters, etc.)
*Network (Basic DNS, VPN, Proxy, Firewall, Connectivity, Routers, etc.)