Ensured security and confidentiality of patient's information. Kept patient's records, payment schedules, and insurance updated into company database. Encrypted medical charges through the standard codes using ICD-9. Managed computer system; dealt with sending out bills to patients and insurance companies. Provided direct supervision and training to new employees. Earned recognition as Employee of the Month in 2020 Performed processing functions necessary to ensure timely and accurate commercial insurance billing. Processed statements, keyed data, posted transactions, and verified accuracy of input to reports generated through the use of the APP Server and Accumedics. Researched and responded to patient inquiries regarding billing issues as necessary. Followed up on submitted claims; monitored unpaid claims, initiated tracers; resubmitted claims as necessary. Closed encounters using ICD 10 and CPT coding. Contacted and worked with all managed care, commercial and private insurances as well as Medicaid and Medicare for processing and verifying claims. Electronically submitted claims through the use of software systems. Printed paper claims for insurance companies who did not accept them electronically. Printed and mailed statements to clients and organization accounts monthly. Reviewed clients past due balances and sent to collections the ones that needed to go. Received and posted payments from clients, insurance companies, and organization accounts. Backed up front desk area for medical as well as Dental clinic by receiving clients, answering telephones and routing them to the appropriate place, scheduled appointments for clients, updated demographic information and determined client financial eligibility when they came in for their appointments. Ran necessary reports weekly and monthly to maintain accuracy. Completed necessary paperwork to get reimbursements for all drugs and vaccines given to clients.