Long term customer service associate with experience in the medical field as well as retail. Well versed in multiple means of communication to include direct phone, letters, email, and fax. Also responsible for high quantity data entry with exceptional quality skills. Throughout my career I have also been responsible for administrative duties, training new employees, and tasked with ensuring our most troubled customers where handled with courtesy, professionalism, and compassion. Used all technical resources at my disposal to research company needs. I have experience in writing articles between 300 and 3000 words, including general topics, travel, top XX lists, listicles, and medical and dental.