- Over 2.5 years of experience working in Deploying enterprise level monitoring. - Responsible for High-Level design and Low-level design documents. - Worked on several full life cycle Netcool Implementations, engaging on-site managers to understand the requirements, business goals and operations and work towards successful implementations. - Installed, Configured and supported multi-layer, scalable, highly resilient Netcool Architectures at different customer environments. - Expertise in Installation and configuration of all the Netcool components such as OMNIbus, Probes, Gateways, WebGUI, TCR Reporter, Impact, ITNM. - Creation of real-time Dashboards, Network topology views, Event automation tools as per customer requirements using WebGUI, ITNM and Impact operator views. - Design and Implementation of Impact policies for event enrichment, event suppression and WebServices policies. - Worked on performance monitoring using Monolith and compared the product capabilities with other performance monitoring tools. - Worked on Integrating Monolith with Incident management systems such as Salesforce. - Integrating Netcool with Incident management systems such as ServiceNow.