I have achieved the various prescribed training's, qualifications and certifications including CCNA, IBM Lotus Administrator, ITIL,, Customer Service Excellence as well as multiple industry standard Technical platforms given by UNECA. Throughout my career lifespan, I have acquired extensive technological experience and gained in depth knowledge in large scale ICT environments. Technological areas include Security Systems (Firewalls, Citrix Netscaler, Email/Web security Systems, IDS/IPS, Anti-virus), Vulnerability Assessments tools, Email and Collaboration Systems (Lotus Domino, Exchange), Cisco Infrastructures (Routing & Switching), Storage and Clustering , Back-up Systems, as well as various Operating Systems, Applications, VM ware and Database systems and last but not least I have extensive experience in all areas of Communications utilized by the United Nations and Sub Regional Offices', including wide range of Microwave Networks, Satellite Communications, Radio Networks ,systems and PABX as well as Voice communication systems ( IGX). I have interviewed french speaker for Sub Regional Office for Africa for content development.