Diagnose and repair computers, printers, VOIP, POS and network systems for all Field Nation and Work Market clients such as Vital, HTG Inc., Essential, OneSource, Cornerstone Trextel, and Retail Technology Group and many more. Manage 10 IT employees and over $500,000 worth of equipment. Provide technical support for usability issues and critical site problems, as needed. Provide technical support for both hardware and software issues that may arise. • Manage system infrastructure including, databases, testing computer equipment, firewalls, malware and other software and hardware. • Provide technical support for both hardware and software issues that may arise. • Monitor the system daily and respond quickly to any security breaches or usability concerns. • Backup systems and verify that backups have been completed. • Regularly upgrade systems as needed. • Assist in integrating new applications and technologies into the current system. • Windows Server 2003, 2008, and 2012 configuration and troubleshooting. • Microsoft clustering and related technologies (AD and SAN). • DNS configuration and troubleshooting. • FTP configuration and troubleshooting. • IIS - site configuration, SSL provisioning and installation • Performance troubleshooting - working knowledge of resource monitoring tools • Server hardware components. • Microsoft clustering and related technologies (AD and SAN). • Networking concepts and network devices. • SQL Server administration tasks and troubleshooting.