Technolgy Professional with many years of diverse experience with hardware and software knowledge. Network and departmental Technology projects, from research through implementation. Performs server security and patch updates as necessary Troubleshoots computer and peripheral issues and provides hardware replacement, cleaning or repair as needed. Performs hands-on fixes at the desktop level including installing and upgrading software, implementing file backup and configuration of systems and applications.Answers and responds to NOC center calls and logs name, department, contact and issue(s).