I possess more than 8 years of progressive experience in BPO industry which specializing in in customer service and sales. I was trained at a large Call Center in the Philippines assisting U.S., Australian, and Singaporean customers and served as Team Lead for 3 years I have experience as Amazon product researcher. I know how to use jungle scout pro, TWF buy box, and keepa. I also have experience as eBay product researcher and knows how to use terapeak.