With over 12 years of extensive experience in service based operations, I am proficient in utilizing Microsoft Office and other applications to streamline workflows and enhance productivity.

Below are some of the key highlights of my skills and tasks I excel in performing:

• Contact Center Work
• Medical Billing and Healthcare Revenue Cycle Management
• Hiring, Training and Coaching
• Scheduling and Appointment Booking
• Providing Exceptional Customer Service
• Conducting Back Office Clerical Work
• Serving as a Virtual Assistant
• Offering Chat Support Acting as a Part-time Consultant
• Conducting Insurance Verification and Eligibility Checks
• Handling Claims Creation and Submission
• Efficiently Managing Payment Posting for both Insurance and Patients (ERA/EOB) 
• Proactively Addressing Denials Management and Following Up on Accounts Receivable
• Facilitating Order Entry and Order Processing

My extensive background in these areas has equipped me with the expertise needed to deliver high-quality results and meet the diverse needs of clients and organizations effectively.