*Data Encoding / Customer Service / Order Admin Specialist / Admin functions* -Gathering and Processing of orders thru SAP, ITSM and emails -Transferring of paper formats into database systems. -Verifies entered customer and account data by reviewing, correcting data. -Perform regular backups to ensure data preservation. -Dropshipping items from raw data to client sites or system. -email management; proactive monitoring -Answering client inquiries thru e-mails or calls