A patient, motivated, fast learner with excellent listening and analysis skills: Three years of proven service as a call analyst for an offshore back-office support company. Booking appointments, resolving customer queries as a live support, Internet marketing and also writing a blog. like link building. Flexible and versatile -- able to maintain a sense of humor under pressure. Poised and competent with a very cool head. Demonstrated ability to easily transcend cultural differences. Excellent team-building skills. Creative with knowledge in several Multimedia software: Have an impressive track record of logo designing, Book illustration, making hoardings and photo retouching.