devising and maintaining office systems, including data management and filing; arranging travel, visas and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations; screening phone calls, enquiries and requests, and handling them when appropriate; meeting and greeting visitors at all levels of seniority; organising and maintaining diaries and making appointments; dealing with incoming email, faxes and post, often corresponding on behalf of the manager; carrying out background research and presenting findings; producing documents, briefing papers, reports and presentations; organising and attending meetings and ensuring the manager is well prepared for meetings; liaising with clients, suppliers and other staff.