I have 12+ years of experience in Customer Service industry, worked with well-known BPO companies here in India. Working in BPO industry not just enhanced my communication skills but also molded me to become a better employee/human being. Working for long hours, quick thinker, and multi tasking are some of the abilities I developed over the years. I am open for more challenges and willing to learn. I am looking forward for a career growth here. I have a strong background with Live Chat/Email and technical services. I have been working with competitive metrics and aimed to deliver high customer satisfaction ratings. I can offer services such as: 1. Basic Admin Duties - data entry, email & calendar management I'm very much determined to learn anything and can definitely work with less supervision.