Providing conceptual evaluation of business problems and helping businesses work through identification of potential concerns, failure points in the system, possible resolutions, implementation, and after-implementation monitoring and review. With many years of process improvement and project management experience working in a leadership capacity at one of the nation's top retailers, I am able to draw on a large amount of industry knowledge and business background to help work through challenging issues. Many specialties across a variety of areas, and further detail can be seen in my professional background. I am happy to have an initial dialog to ensure there is fit and my skillset will match your business need. Key areas of focus include: retail, data & reporting, analytics, contact center, call center, customer service, home improvement, real estate, rental property, manufacturing, asset protection / loss prevention, software / IT enablement, training (video / online), content creation, rental business (furniture, power equipment), and many other areas.