I execute process improvement using PDCA:
- Identify problems
- Interview people are using process
- Identify causes and main causes
- 80/20 metrics and causes
- Action plan
- Standart process
- Revision
- Validation and control of process
- Description of process
- Flowchart
I can use tools as Miro, Visio, Bizagi for exemple.
Portfolio: https://drive.google.com/file/d/1TsMyuqkfe1VgoFW9cLVn3n324TJN6awG/view?usp=sharing