Mainly with MS Word and MS Publisher. In my 10+ years experience as a technical writer, I have created, edited and formatted documents from 2 to 75 pages. That includes: white papers, installation guides, deployment documents and technical proposals. GRAPHICS: Prepared charts, photos and graphics using Visio, SnagIt, Gimp and LibreOffice. FORMATTING: Table of Contents, Custom Styles, Custom Pagination, COLLABORATION: Used Track Changes and Versioning to Collaborate with Team Members. FILE CONVERSION: Handled intricate and complex file conversions from one format to another. BOOK FORMATTING: I formatted a 200 page book in MS Word by customizing a special Word template used specifically for book publishing (Createspace on Amazon.com) MS WORD TROUBLESHOOTING. As MS Word documents become longer and more complex, the potential for problems and file corruption increases. I have a fair amount of experience resolving these issues and suggesting best practices for avoiding these problems. MS PUBLISHER: I have some experience using MS Publisher to produce press releases, flyers and newsletters (not a lot though). WRITING AND EDITING: I run an ebook publishing company and have lots of experience preparing documents for commercial sale and use. That includes dissertations, white papers, reference guides, novels, nonfiction books, user guides, press releases, what's new guides and online tutorials. ORGANIZING INFORMATION: The hardest part of writing and editing can often involve organizing information to make it easier for the reader to find things. I have lots of experience with that. QUALITY CONTROL: In many cases, I have to edit my own documents. That is not an ideal situation, but you can arrange your production workflow to ensure several cold reads. Also, I have devised several techniques that makes it easier to self-edit content.