All Services Sales & Marketing Call Centers / Telemarketing Quality Analyst Tasks $5/hr · Starting at $25 Listening and auditing calls for quality assurance purposes. Making sure that the employee/s are following the correct process in compliance with both internal and external guidelines. Investigating customer’s complaints such as cases from Office of the President and any legal claims from the customer. About $5/hr · Ongoing Download Resume Listening and auditing calls for quality assurance purposes. Making sure that the employee/s are following the correct process in compliance with both internal and external guidelines. Investigating customer’s complaints such as cases from Office of the President and any legal claims from the customer. Skills & Expertise Call CenterCall Center ManagementCall MonitoringOffice AssistantQuality Assurance 0 Reviews This Freelancer has not received any feedback. Browse Similar Freelance Experts Quality Assurance (QA) TestersCall Monitoring ServicesCall Center ManagersOffice AssistantsCall Center Services