I am a Shared Services Recruitment Lead and managed several Recruitment Specialist to deal with end-to-end recruitment. I provide expertise in identifying possible gaps in the processes and contribute simplified process to improve the recruitment structure. I have a strong background in Training and Development. I conducted different training such as New hire training, Client training, recursive and Leadership workshops. I played a major role in the BPO and RPO industry I worked with since I have a strong skill sets that relates to Customer Service, Sales and Retention, Recruitment Administrative and Client Management.