Skills Management skills Customer Service skills Marketing Skills Cash handling and Banking Leadership Qualities Helpdesk Management Training Skills Auditing Knowledge and Skills Teamwork Installation of the Software and Hardware Troubleshooting the Hardware and Software Network / Telephone Cabling Support Troubleshooting – Printers, Photocopiers, PC,s Hubs Switch’s E-mail Setup Manage DVR Camera System Servicing Printers OHS Knowledge and Skills Graphic Designing Skills Knowledge in Microsoft Office, Window 7, Windows XP, Vista and Windows 8, Trend Micro, Spice Works, Winbiz System, ASYCUDA . Bussiness Process