ROBERT BURCH Experience in a wide range of work environments requiring strong organizational and interpersonal skills. Background in sales, customer service, and event planning in both formal and informal settings. Extremely detail-oriented and resourceful in completing tasks. Confident and poised with interactions at all levels. • Promoted from internship to inside sales to full time outside sales position in one year • Created dynamic and effective advertising for clientele • Generated profit from seeking out new advertisers via telephone and social networking • Sustained a strong relationship with clientele, securing a loyal customer base Management • Performed general managerial duties including but not limited to, taking consistent inventory, researching and ordering new merchandise, hiring and scheduling employees • Dealt tactfully with difficult customers by providing alternatives that catered to the customer’s needs and the company’s objectives • Responsible for the accurate record of cash register reports and nightly deposits • Promoted to District Manager position at Global Cellular within one year of being hired. Funeral Services • Provide compassionate and respectful service to clientele while maintaining professionalism and confidentiality. • Work closely with families in order to ensure a service that is customized to reflect the life of the deceased and the traditions or needs of the family • Dedicated to the ultimate satisfaction of the client at any given time Sales QUALIFICATIONS SUMMARY EXPERIENCE HIGHLIGHTS EMPLOYMENT HISTORY EDUCATION HOBBIES 2597 N. Murray Ave., Milwaukee, WI 53211 414-544-3331 bobburch12@yahoo.com Funeral Director Apprentice, Feerick Funeral Home, Shorewood WI Account Executive, Shepherd Express, Milwaukee WI District Manager, Global Cellular, Wauwatosa WI Owner, R.C. Helicopters