Make calls to potential customers and ask if they have time to talk to you • Introduce yourself and your company • Provide information of the product that you are endorsing • Elaborate on the features of the product or service being endorsed • Ask pertinent questions regarding customers’ interest in a product or service • Inquire from customers and record information regarding a similar brand that they may be using • Punch in relevant customer information in the company database • Set appointments with potential customers for a member of the sales staff to visit them • Maintain a company set average calls per day • Ensure that DND (Do Not Disturb) list is respected at all costs • Convince customers to buy products by following a prepared script • Answer any questions put forward by customers • Maintain and update appropriate product knowledge • Ensure that the customer is being provided with correct information • Involve supervisor in case of a difficult question put forth by customer • Take limited incoming calls and provide callers with required information • Handle complaints by ensuring excellent on call service less