Thank you for visiting my Guru Profile. Objective: To create a wonderful working relationship with my Guru employer. Why choose me as your Freelancer?: 1. 4 years of good experience in Customer service, Technical Support, Live Chat support, Email Support, Telemarketer, Sales, Upselling, and Billing. 2. No absent and late in 3 years with Call Center Companies. 3. Multi-tasking ability, (Can do Outbound, Inbound, Upselling, Sales, Chat, Email, Virtual Assistant, Troubleshooting, VOIP troubleshooting) QUALIFICATIONS & AWARDS: • Top Technical Support Specialist for the month of December year 2012 • Rank top 5 in overall performance in 2012 • Rank top 5 in overall performance in 2013 • High CSAT, First call resolution, Quality Assurance, scores for 2012 & 2013 • Top Incentives earner 2012 & 2013 • Top the training for Communication skills and Product knowledge (Ooma) • Best attendance award Year 2012 (TELUS International Philippines) • Best attendance award Year 2013 (TELUS International Philippines)