• Expert in preparing demonstrations built on Demo Orgs and SDO in Salesforce.com, for customers based on their initial requirements captured by sales team. • Expert in capturing end to end requirements for the client and preparing the necessary Business Requirements and Solution Design documents. • Expert in administration setup like, configurations, security, automations, validations and other configurations. • Expert in creating reports and dashboards for customers based on their management requirements. • Expert in preparing training material for end users and admins in Salesforce. • Expert in providing thorough training to end users and administrators in Salesforce. • Proficient in end to end testing of the entire system. • Proficient in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes. • Proficient in end to end management of small and mid-sized projects. • Proficient in preparing the business requirements document based on the requirements sessions with customers. • Good knowledge of several tools from the AppExchange, like, Social Media for Salesforce, Data Loader, S-Docs, Conga DrawLoop, ESign, Dropbox integration, ScanBizCards, etc. • Good knowledge of preparing test case scenarios and executing test cases for quality assurance. • Excellent analytical, interpersonal and communication skills.