• Focused on client communication, understanding and satisfying business needs, documentation, training, support and execution of software to help streamline business processes and reduce costs. • Full support of Salesforce.com and .org platforms, Non-Profit Service Pack (NPSP), integrations with MailChimp, Apsona, Literacy Nimbus, GivePulse, Twilio, Form Assembly, Classy, and other compatible applications. • Consulting available on Microsoft Suite, SharePoint, Quickbooks, PLM, ERP and Warehouse Management software. • Salesforce Certified Administrator, have independently implemented Salesforce NPSP instances for 5 local nonprofits and have worked extensively with a Salesforce Certified Application partner on 50+ instances.