SAP Solution Manager 7.1/7.2 Technical Operations, Business Process Management & Monitoring, Technical System Monitoring and End-User Experience Monitoring, Solution Documentation & Implementation, Service Desk ITSM & Change Request Management (ChaRM), Focused Insight & dashboard factory dashboard (Operational, Tactical, Strategic dashboard) configuration, BI Process chain & PO Interface channel, Message flow Monitoring, SAP Solution Manager Test Workbench, Test Management, SAP change based testing practices and tools (CBTA), Focused Build for SAP Solution Manager, Custom Code Life Cycle Management. SAP ECC & S4HANA: Technical Planning, Transport Management System (TMS), Support Package administration, Client Administration, System Copy, system refresh, SAP Upgrades, Unicode conversion, RFC, S-Note, Role & Authorization, SAP Cloud Platform Portal Administration and Operations, SAP S4HANA Conversion and SAP System Upgrade. SAP HANA 2.0: S4 HANA Administration & support, HANA System Replication (SR), HANA system Refresh, HANA memory management, HANA system DB and tenant DB backup, HANA DB upgrade from single db to multi-tenant DB, HANA snapshot backup, maintaining configuration parameters in HANA studio