I have developed excellent customer service skills from my prior working experience as a senior receptionist in a hotel. Not only handling customer but I need to train the junior and report their progress to manager. customer are always right and I always need to make sure customers happy and handle the complaints too. Besides that , I also have working experience as a regional customer service officer at FedEx . Whereby handling calls for Singapore region. I was in charge for taking order and advise payment methods to customers. Since Singapore customers prefer perfection , for that I always learn to do works with perfect and reduce time consumption. In earlier stage , I was government school temporary teacher , from there I learn to have goals in life and the way to succeed in everything. school job was so fun and meaningful. I believe that school job was my foundation in my career because it teach me to be punctual .organized in everything and especially bring positive attitude.