I'm a System and Network Administrator with more than 8 years of experience providing phone,email and chat support for customer across the globe.
I provide top quality support for various issues such as desktop and server support which includes System and Network Administration, VPN issues, internet connections, antivirus, VCenter, Veeam, Azure, AWS, GCP, N-central MSP, Cloud Backup solution, computer performance, Office 365 troubleshooting , Backups, general hardware and software and much more.
I’m a techno functional person. I can handle systems infrastructures, Network Infrastructure, IT Operation and IT Security.
I have a dedicated room, as my home-office, with state-of-the-art Acer nytro 5 Laptop and a cable broadband with a speed of 20Mbps. In rare case of me needing a backup, I use my Jio 4G data connection. The computer has updated security software and genuine Windows 10 Pro operating system. I am available for Phone, Chat as well as email support. Well if you are looking for a young dynamic mind combined with experience then I should be the right choice.
Technical Skills -
* Vcenter monitoring and maintenance
* All Client network and server side monitoring and maintenance
* Veeam Backup monitoring and Troubleshooting
* Monthly Schedule Windows Workstation and server patching
* N-Central Device centralize management- MSP
* AVG MSP Device centralize management - MSP
* Comdo Device centralize management - MSP
* Office 365 installation, Creation and configuration.
* Windows DNS server, DHCP server, FTP server, IIS Server and AD Server Installation, configuration and maintenance
* Linux installation and configuring
* Group Policy Management and Deploying
* Fortigate firewall installation, Configuring and maintenance
* Watch guard Firewall installation, Configuring and maintenance
* IPSEC VPN Site to site creation
* Domain User Creation and permission setup
* IT Asset Audit and Creating different type of Report
* Nexpose security audit and remediation services
* Managing LAN / WAN / VPN Network problems
* Installing and Configuring Fortigate Firewall (200b / 100 D /60D / 60 E/ 40D/ 30E/ 30D)
* Installing and Configuring Sonicwall Firewall
* Installing and Configuring Sophos Firewall for the purpose of Mail Spam filter
* Configuring and troubleshooting AWS Cloud VPC network
* Department wise creating firewall rules and policies
* Firewall firmware upgrading and troubleshooting crashed firewalls
* Creating Site to Site VPN and SSL VPNs
* Configuring BGP routes and MPLS routs in Firewall
* Creating Antivirus, Web and Application filter profiles department wise
* Network Monitoring with PRTG network monitoring tool and Solaris wind network performance monitoring tool * Daily Health check and Configuration backup of network devices * Troubleshooting and log checks of VPN and Firewall related issues
* Web Hosting support, Domain Registration, SSL Certificate installation and VPS hosting
* Daily Ticket handling and IT support