Having 1 year exp in social media analyst. ? Monitoring effective benchmarks for measuring the impact of social media campaigns, and analyze, review, and report the health of communities across all Sprinklr social touchpoints (Twitter, Facebook, Instagram, LinkedIn) ? Lead global 24x7 operations for Managed Services team while handling over Global clients across varied geographies- InDepth knowledge of Sprinklr Modules- Social Core, Social Listening, Social Benchmarking, Reporting & Content Marketing