•In charge of the company’s interactions with the public through social media platforms using a unified voice. T 

•Devise and implement content strategies and collect engagement data.

•Identify trends among customer interactions to help plan digital campaigns that build brand loyalty.

•Set and implement social media and communication campaigns to align with marketing strategies

•Provide engaging text, image and video content for social media accounts

•Respond to comments and customer queries in a timely manner

•Monitor and report on feedback and online reviews

•Organize and participate in events to build community and boost brand awareness

•Coordinate with Marketing, PR and Communications teams to ensure brand consistency

•Liaise with Development and Sales departments to stay updated on new products and features

•Build relationships with customers, potential customers, industry professionals and journalists

•Stay up-to-date with digital technology trends