Do you have a social media presence? if so how much effort do you put into your social media ? 1 - 2 hours per week?. are you aware that 21% sales are now conducted on or because of social media. if you haven't got your social house in order you can be missing out on vital leads and sales Most people will do their research on products, services where to buy and brands online and through social channels, they will ask questions about products on Twitter, Facebook, Pinterest and Instagram. If you don't respond or leave a potential customer with no response you will lose their business and even more so loose their potential loyalty and social proof as a customers purchase. Social proof is marketing gold how many times have you heard "I bought it from that business because my friend used them and they were really happy with the service and product" that's social proof the customer may have never heard of you! but because their friend bought from you and they had a good service, that all they needed to sell to their friend. you need someone managing your online presence if you don't have time Leoni Design and media has the time for you we can monitor your social channels responding to clients, customers and sales lead, continuing your companies voice and brand online making sure your company and brand is seen as you want it to be, not missing a lead, sale or conversation with anyone. On average you need to be spending around 3 hours a day on your social media channels this includes building engagement, following, brand awareness and interacting with your following, customers or clients.