A dynamic professional with 11 years of experience in the areas in handling IT Service Management with history of working in large.
Expertise in- Asset & Configuration Management (Hardware/Software Compliance, SAM Check Up for maturity, Hardware Utilization Management, Asset Management Tools Administration, Asset Management Data gatherings & sanity check through various environments, Hardware Assets’ Naming Conventions etc., IT- Hardware Asset Audit(Physical Verification Activity , IT Customer Support, New IT Asset Procurement, Data Center Environmental Infrastructure Operations Management, IT - Managed Services, IT Services Support, Vendor Management, Vendor Selection/Sourcing, Operational Escalation Management, Project Management, SLA Management, Service Development Plan in respect to Hardware & Software Asset Management, People Management, Process Engineering, ITIL, MIS, Analytics and Process Automations.

>> SAM/HAM Accreditation, Possess excellent IT- Project & Service management acumen with skills to remain on the cutting edge.
>>Possess strong Analytical, collaborative & problem-solving abilities.
>>Comprehensive understanding & exposure in IT Hardware & Software Asset Management.
>>Tools expertise in Asset Management Operations –Expert in SCCM, FlexNet manager Platform-Flexera, ServiceNow and SNOW Expert .
Certification:
Software/Hardware Asset Management.

>>Expert in configuration management development & implementation projects, Project management/administration, Processes in the fast-paced global infrastructure services and green field projects, Demonstrated abilities in completing assignments within timeline and calendar schedules while handling multiple tasks.