Documentation adds value and helps to create a professional brand your business. I specialize in software documentation, from user guides and user manuals to API references, from how-to manuals to requirements documents, from quick start guides to knowledge base articles. My approach is to find better ways of presenting documentation that is more useful, usable and relevant to users, like quick-start guides, and illustrative systems and business diagrams, clearly and concisely. With a Journalism degree and IT background, YellowBooks is able to work efficiently independently, and describe complex ideas and processes simply and logically, leaving you to get on with the business of running your company. Writing technology articles and blogs, and editing and proofreading gigs keep me up to date with the latest trends, and hone my skills and knowledge. After 10 years of technical writing, my range of skills and interests has grown, and my ability to understand new concepts and the workings of new applications has been proven.