An accomplished IT Professional with more than two decades of rich and diverse experience in managing end to end technology, solutioning and customers across the globe. As a Technology Head, I always focused on scalable and robust architecture supported by futuristic technologies which helps organization to achieve their goals within cost, time and quality parameters. Excellent success record in Product development, Solution Design, Team Management and idea factory. Instrumental in setting up the entire IT setup for multiple start-ups. Key Impact Area includes Below are some of the key accomplishments during last 5 years - Envisioned AI/ML based Chatbot engine which results into a new line of business for the company. It works on all major social channels, voice channels and can also be deployed on Website or on Mobile app. - Expert in designing the scalable web and mobile applications in multiple technologies including ASP.Net Core, C#, Angular, NodeJS, Java, PHP, Elastic Search, Redis, MySQL, SQL server, Oracle, Xamarin, Android, Swift, RPA, etc - Helped many organizations for their strategic tie-ups of development companies with Tech giants like Tech Mahindra. - One of the recent success story is replacing the top rated fortune 500 company product with our home grown KM solution for India's leading telecom operator. The application is being used by 30K+ agents generating daily load of 10Lac+ hits. - Engaged in continuous improvement of software development processes and was part of steering committee of CMMI-3 implementation in the organization.