Hi I'm a Technical Support Specialist with 8 years of experience providing phone, email and chat support for customers. I am certified from Red hat, Microsoft and Cisco certified. I have done RHCE, MCTS/MCSE and CCNA . I work with individuals and small business clients on a regular basis to keep their technology needs addressed. My Linux admin experiences includes system and server administration, Migration, Troubleshooting and Security application. I provide top quality support for various issue related Linux, Windows servers, Virtualization, Cloud computing (AWS, Azure and Others clouds) , and Automation(DevOps) I have expertise in: 1. Proactive action against alerts. Key projects: My Virtualization experience includes: In my last position, I was responsible for answering user service requests and monitoring the interaction between the legacy systems and the new network segments. I utilize my problem solving abilities and my extremely keen eye for detail to keep service interruptions at bare minimum. I have used my expertise in solving several Disaster Recovery situations. My Skill Stack includes: * AWS technologies * PHP (LAMP) Web application operations - Strong understanding o