• BULATS - The Business Language Testing Service Certificate • Diagnoses and resolves end-user network, email or local printer problem, PC hardware problems. • VMWare, Linux, Windows, Mac OS, Windows Server, JIRA • Good know-how of business side of Information Technology, that is to say a system administrator must be aware of how people utilize networks and applications in businesses • Excellent communication and interpersonal skills as systems administrators are required to communicate with end users • Proven ability to identify problems, assess those and find suitable solutions • General knowledge of SDLC, SIT, UAT, PCI DSS, ISO27001, NOC, data centre security, risk control such as data loss prevention.